Privacy Policy

Move Cost Calculator UK respects your privacy. This policy explains how your personal data is collected, used, shared, stored, and protected when you use our free UK moving cost calculators and quote request tools.

Last updated: 14 May 2026

1. Who we are

We are Move Cost Calculator UK, an independent online tool designed to help home movers estimate their moving costs. Our website address is https://movecostcalculator.co.uk/.

If you have any questions about this privacy policy or how we handle your data, you can contact us by email at: info@movecostcalculator.co.uk.

2. Information we collect

When you use our UK moving cost calculator or other tools, we may collect the following types of information:

• Moving details: Property size, pickup and destination areas/postcodes, approximate distance, moving date, packing, storage, and cleaning requirements, access details, item volume, and special items (e.g., pianos).
• Contact details: We only collect your name and email address when you voluntarily submit them (for example, to save your house move estimates or request quotes).
• Optional quote details: Any additional information you choose to share when requesting removal quotes.
• Technical and analytics data: Your device type, browser information, IP address, pages visited, cookies, and approximate location.

3. How we use personal data

We use the information we collect for the following purposes:

• To generate accurate moving cost estimates, packing box requirements, storage sizes, and van sizes.
• To email your estimate results to you, if you request a copy.
• To connect you with relevant local removal partners, only when you explicitly submit a removal quote request.
• To improve our calculators, pricing accuracy, content, security, and overall website performance.
• To respond to enquiries sent to us by email.
• To comply with our legal obligations.

4. Lawful bases for processing

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• Consent: When you provide your details for optional quote requests, email follow-ups, or when you accept non-essential cookies.
• Legitimate interests: For improving our service, preventing misuse, conducting appropriate analytics, and maintaining website security.
• Contract / Pre-contract steps: Where you request us to match you with removal quotes.
• Legal obligation: Where we are required to process data by law.

5. Sharing your data

We do not sell your personal data to third parties. We may share your data in the following specific circumstances:

• Removal Companies: We only share your details with vetted local removal companies if you explicitly request quotes through our platform.
• Service Providers: We use trusted third-party providers for website hosting, analytics, email delivery, CRM, spam prevention, and security.
• Legal Requirements: We may share data with regulators or authorities if we are legally required to do so.

6. Cookies

Our website uses cookies to function effectively and improve your experience:

• Essential cookies: These are strictly necessary to help the website work securely.
• Analytics cookies: These help us understand how visitors interact with our website so we can improve it.
• Marketing cookies: Third-party cookies are only used with your consent, if applicable.

You can control or delete cookies through your browser settings or our cookie banner.

7. How long data is kept

We retain your data only for as long as necessary:

• Calculator inputs without contact details may be kept in an anonymised or aggregated form to improve our algorithms.
• Enquiry and quote request data may be kept only as long as needed to respond, manage your quote requests, improve our service, and meet legal obligations.
• Analytics data is retained according to our analytics provider settings.

8. Your data protection rights

Under UK data protection law, you have rights including:

• Your right of access: You have the right to ask us for copies of your personal information.
• Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
• Your right to withdraw consent: Where we rely on consent, you can withdraw it at any time.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at info@movecostcalculator.co.uk if you wish to make a request.

You can also complain to the ICO if you are unhappy with how we have used your data. Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

9. Security

We implement reasonable technical and organisational safeguards to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. Children's Privacy

Our website is intended for adults planning a house move and is not aimed at children. We do not knowingly collect personal data from children.

11. External links

Our website may contain links to external sites. Please note that these third-party websites have their own privacy policies, and we do not accept any responsibility or liability for their policies or processing of your personal information.

12. Changes to this policy

We keep our privacy policy under regular review. Any changes we make in the future will be posted on this page.